When you visit or purchase AQUAFLOSSTI.com, your personal information is gathered, utilized, and shared according to this Privacy Policy.

Personal data that we gather

When you visit the site, we automatically gather certain information about your device. This information includes the web browser you are using, your IP address, your time zone, and some of the cookies you have placed on your device. In addition, we track information on the specific web pages or goods you visit, the websites or search phrases that led you to the site, and your interactions with the site as you navigate it. We term this data as automatically gathered “Device Information.”

We use the following technologies to gather Device Information:

“Cookies” are small data files stored on your computer or device and frequently contain a unique, anonymous identification. Go to http://www.allaboutcookies.org for further details about cookies, including how to disable them.

  • “Log files” gather information such as your IP address, browser type, ISP, referring/exit pages, and date/time stamps in addition to tracking actions made on the site.
  • Electronic data called “web beacons,” “tags,” and “pixels” are utilized to track how you navigate the website.

In addition, we obtain certain information from you when you attempt to make a purchase on the Site, such as your phone number, email address, billing address, and shipping address. This data is what we call “Order Information.”

When referring to “Personal Information” in this Privacy Policy, we refer to Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We also use this order information for the following purposes: 

  • To contact you
  • To verify that our orders are legitimate and not fraudulent
  • To send you advertisements or information about our goods and services based on your preferences.

In addition to using the Device Information, we gather to help us screen for fraud and potential risk (specifically, your IP address), we also use it more generally to enhance and optimize our site (by producing analytics about how users navigate and interact with the site, for example, and to evaluate the effectiveness of our marketing and advertising campaigns).

Sharing your data

We provide your personal information to outside parties to assist us in using it as previously mentioned. We also employ Google Analytics to better understand how our users interact with the Site. You can learn more about how Google handles your Personal Information by visiting https://www.google.com/intl/en/policies/privacy/.

Google Analytics opt-out is also available at https://tools.google.com/dlpage/gaoptout.

Lastly, we may also disclose your personal information to defend our rights or in response to a subpoena, search warrant, or other legitimate request for information that we receive. We may also do this to comply with applicable laws and regulations.

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by WhatsApp at +961 76 897 822

Thank you for visiting and shopping at AquaFlossti. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy:

Shipment processing time

All orders are processed and shipped within 24 hours.

If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email within 24 hours starting from the time you place your order. You will also receive a tracking number in the Shipment Confirmation email that will be active within 24 hours from the time the confirmation email is sent.

Customs, Duties, and Taxes

AquaFlossti is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

AquaFlossti is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Payment Transactions: Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Contact Us

If you have any questions about our Delivery & Shipping Policy, please contact us:

  • By WhatsApp: +961 76 897 822
  • By email: info@AquaFlossti.com